Winter resorts · Bansko · Borovets · Pamporovo
Property management in Bulgaria's winter resorts
Smarter Facility is a property management platform for the winter resorts — Bansko, Borovets and Pamporovo. For holiday-home owners and management companies: contracts, payments, maintenance and inventory in one place, even from a distance.
Built for the mountain's seasonal market
Properties in Bansko, Borovets and Pamporovo live by the season. From December through April occupancy runs high and guests turn over fast. The rest of the year the property often sits empty — yet it still needs inspections, upkeep and repairs. Bansko now has a second season too: mountain tourism, cycling and digital nomads through the summer.
Most owners don't live in the resort. The apartment is in Bansko while the owner is in Sofia, Plovdiv or abroad. That's exactly where things fall through the cracks: repair requests, payments and the state of the property get lost between calls, messages and spreadsheets.
Management companies in the resorts handle properties for dozens of different owners, often in the very same complex. For them, each owner must stay separate — with their own contracts, payments and reports — while the whole portfolio stays visible in one place.
One important point: Smarter Facility organizes ownership — properties, contracts, payments, maintenance and inventory. The platform doesn't replace your booking channels; it organizes everything around them.
An owner in Sofia, Plovdiv or abroad? The platform is online — web, Android and iOS — so you can see the contracts, payments and repair requests for your property without traveling to the resort.
Problems we solve
The apartment is in Bansko while the owner is in Sofia, Plovdiv or abroad.
Manage the property entirely online — see contracts, payments and requests without traveling.
Off-season, the property needs inspections, upkeep and repairs — with no record of any of it.
Maintenance and damage requests with costs and history for each property, so you always know what was done.
Frequent guest turnover makes furnishings, appliances and keys hard to keep track of.
An asset inventory for each property, with photos and condition.
Management companies handle properties for dozens of owners within a single complex.
Separate contracts, payments and reports for each owner, with a single overview of everything.
Everything around your holiday property
Smarter Facility's features, brought together for owners and management companies in the winter resorts.
Contracts and stays
Keep contracts and seasonal agreements with clear terms and reminders — whether short stays or a long-term lease.
Payments and deposits
Track rents, deposits and payments on every property — a clear picture of who owes what.
Between-season maintenance
Repair requests, post-stay damage and off-season upkeep — with costs and history for each property.
Inventory and assets
A record of furnishings, appliances and keys — essential when guests turn over frequently.
Notifications
Automatic alerts for payments, tasks and new requests — for you and your team on the ground.
Several resorts, one account
Properties in Bansko, Borovets and Pamporovo — managed together, each with its own history.
Explore the solutions
Choose how Smarter Facility works for you.
For owners
Transparency over the rent, maintenance and costs of your properties — from a single apartment to a whole portfolio.
For agencies
Broker team, management contracts with owners, rentals and commissions — all in one place.
For investors
Portfolio-level visibility — returns, costs and the state of your properties in one place.